Every item is made to order. No stock. Generally our lead time is 1-2 weeks for mainline product and up to 8 weeks for custom product depending on the current load.
Free shipping to the contiguous 48 states via USPS Priority Mail. The heavy packages might be delivered via UPS Ground. All packages are insured.
Yes, we ship our product globally. Contact us directly for an accurate quote for delivery to your country.
Because every product is made to order, all sales are final. Some returns for certain products are possible and reviewed for approval on a case by case basis. Returned product is a subject to a processing fee - 30% of product cost. Buyers are responsible for return shipping costs. We would be happy to provide you more information, photos and video to help you make a choice.
Blacksmith Hardware stands behind all of our products with a lifetime guarantee on material and workmanship. We will repair or replace the defective product. Since each product will be exposed to a varying set of conditions, which means it will change with time, touch, climate, etc., we do not warranty the finish of our products.
Should you need a custom product to meet your certain inquiries we will collaborate with you to create custom bronze or steel hardware to fit your needs. For more information about our custom capabilities, contact us.
There is no minimum order for designing a custom product.
Use our design and standard collections or customize hardware to meet your needs and complement your space aesthetic.